SwedCham Indonesia is supporting a series of company meetings running from 31 August to 9 September 2026, pairing a Swedish service-automation platform with an Indonesian management consultancy.
The Veda Praxis × Ebbot program is built around answering the question of how to start with AI. The format is a series of individual meetings with companies weighing AI adoption in customer service, IT service management, and internal operations — closer to a diagnostic conversation than a product demonstration.
The Swedish side. Ebbot has helped more than 300 service teams to automate workflows. Ebbot proposes solutions where the platform runs service by default, and the team manages optimization and stepping in when the situation calls for it. Thus also accumulating knowledge in the system. A model where each resolved case improves the next one supports efficiency and quality.
The Indonesian side. Veda Praxis is a Jakarta-based management consultancy founded in 2005, working in digital transformation, governance, risk and compliance, and cybersecurity. A Swedish technology platform on one side, and on the other a firm that understands what an AI deployment can look like in practice.
Interested companies are invited to book a meeting with Veda Praxis and Ebbot: book directly with Veda Praxis by WhatsApp.
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